Industry Challenges
- Telecoms have great visibility into their internal operational metrics, but need the same independent insight into their competition
- Acquiring “raw data” without the expertise, algorithms and knowledge is typically a wasted investment
- External consulting firms are high cost and rarely have access to proprietary datasets to power their analyses
Industry Challenges
Data driven telecoms are hungry for unique and actionable insights to help grow their business and beat out the competition. However, the industry is rife with canned, outdated research reports that add little value.
- Telecoms have great visibility into their internal operational metrics, but need the same independent insight into their competition
- Acquiring “raw data” without the expertise, algorithms and knowledge is typically a wasted investment
- External consulting firms are high cost and rarely have access to proprietary datasets to power their analyses
ThinkCX Solution
- Proprietary, comprehensive and accurate dataset that includes years of historical data
- An end to end team of industry experts combined with data science and technical expertise
- A genuine passion to solve challenging problems and drive value for our clients
ThinkCX Solution
At ThinkCX we have both the proprietary data and the expertise to answer the telecom industry’s most challenging questions. Our custom analytics team takes the time to understand our clients’ unique needs and craft a custom-tailored solution that exceeds expectations.
- Proprietary, comprehensive and accurate dataset that includes years of historical data
- An end to end team of industry experts combined with data science and technical expertise
- A genuine passion to solve challenging problems and drive value for our clients
Case Study
One of the nation’s top four broadband service providers was concerned about losing marketing share to Starlink, particularly in the remote and rural regions of their service footprint.
Using call centre data and other anecdotal methods, the client was able to develop a partial view of switching activity, but it was incomplete, and of course lacked insights into switches from other ISPs.
ThinkCX was able to pull the relevant data from our switching insights databank and work up a report quantifying the subscriber migration to Starlink, not only from the client, but from all their competitors as well.
Case Study
A Canadian broadband service provider asked ThinkCX to perform an analysis of subscribers adopting the new Starlink satellite internet service.
One of the nation’s top four broadband service providers was concerned about losing marketing share to Starlink, particularly in the remote and rural regions of their service footprint.
Using call centre data and other anecdotal methods, the client was able to develop a partial view of switching activity, but it was incomplete, and of course lacked insights into switches from other ISPs.
ThinkCX was able to pull the relevant data from our switching insights databank and work up a report quantifying the subscriber migration to Starlink, not only from the client, but from all their competitors as well.